Privacy Statement

Titan Enterprises Ltd and its affiliated companies is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Titan Enterprises Ltd websites and governs data collection and usage. By using the Titan Enterprises Ltd websites, you consent to the data practices described in this statement.
Collection of your Personal Information.

Typically, we collect data in order to provide the products and services that customers purchase or request from us. For example, we may capture identifiable information, such as your e-mail address, name, home or work address or telephone number. Titan Enterprises Ltd also collects anonymous demographic information, which is not unique to you, such as your post code and preferences.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Titan Enterprises Ltd public message boards, this information may be collected and used by others. Note: Titan Enterprises Ltd does not read any of your private online communications.

Titan Enterprises Ltd encourages you to review the privacy statements of websites you choose to link to, from Titan Enterprises Ltd, so that you can understand how those websites collect, use and share your information. Titan Enterprises Ltd is not responsible for the privacy statements or other content on websites outside of the Titan Enterprises Ltd and Titan Enterprises Ltd family of websites.

Use of your Personal Information

Titan Enterprises Ltd collects and uses your personal information to operate the Titan Enterprises Ltd website and deliver the services you have requested. Including;

• process requests for information;
• process orders that you have submitted;
• to carry out our obligations arising from any contracts entered into by you and us;
• seek your views or comments on the services we provide;
• notify you of changes to our products/services;
• send you communications which you have requested and that may be of interest to you.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of accounting data). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
You have the right to ask us to not process your Personal Information for marketing purposes. You can contact us by email at sales@flowmeters.co.uk at any time.

If you have previously given your consent to the use of your Personal Information for marketing purposes, you can choose to stop receiving marketing communications which we send to you from time to time by following the unsubscribe instructions included in such communications. Alternatively, you can opt out of such communications at any time by contacting us by email at sales@flowmeters.co.uk

You can choose to opt-out from your Personal Information being used for any purpose that differs from the purposes notified to you when we collected your personal information; or disclosed to any third party. If you would like to do this, please contact us as set forth in the Contact section of this Privacy Statement. Please note that opting-out may prevent us from providing you with our services or information requested by you.

Titan Enterprises Ltd does not sell or rent your information to third parties.

Titan Enterprises Ltd websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Titan Enterprises Ltd or the site; (b) protect and defend the rights or property of Titan Enterprises Ltd; and, (c) act under exigent circumstances to protect the personal safety of users of Titan Enterprises Ltd, or the public.

You may contact us by email at sales@flowmters.co.uk at any time, to request that we:

• update any Personal Information which is out of date or incorrect;
• delete any Personal Information which we are holding about you;
• restrict the way that we process your Personal Information;
• provide your Personal Information to a third-party provider of services; or
• provide you with a copy of any Personal Information which we hold about you.
• We will consider all such requests and provide our response within the time period stated by applicable law.

Security of your Personal Information

Titan Enterprises Ltd is committed to taking steps to protect the Information you provide to us, including administrative, technical, and physical measures — to safeguard Information against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction.

Information is accessed only by authorised staff who are instructed to handle Information with confidentiality. It is protected by firewalls and standard industry security measures. We may also transmit sensitive information and transactional data using secure socket layer (SSL) encryption.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect Information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorised access.

Changes to this Statement

We may update our Privacy Statement from time to time. By continuing to use the services and our website, you agree to the latest version of our Privacy Statement. Any changes we make to our Privacy Statement in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Statement. If you have any questions regarding this Statement or our use of personally identifiable information on this site, please send us your questions or comments as set forth in the Contact section below.

Contact Information

If you have any questions in relation to this Statement of Privacy or how we collect, use or store your Personal Information, you can contact us by phone at: +44 (0)1935 812790

By post at: Titan Enterprises Limited, Unit 2, 5a Coldharbour Business Park, Sherborne, Dorset, DT9 4JW

By email at: sales@flowmeters.co.uk

Last Updated: August 2022

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